Case Study: How ORCWIZ Helped a Bangladeshi IT Firm Achieve SOC 2 Certification

In today’s global IT marketplace, cybersecurity compliance is not just a checkbox—it’s a business enabler. For Bangladeshi IT and BPO companies looking to win international clients, achieving SOC 2 certification can make the difference between closing a deal and being overlooked. This case study highlights how ORCWIZ partnered with a Bangladeshi IT services company to successfully achieve SOC 2 certification, strengthening their security posture and enhancing client trust.

The Client Challenge

The client, a Dhaka-based IT solutions provider, had been expanding into the North American and European markets. While their services were technically strong, they faced recurring questions from prospective clients about data security, compliance, and trustworthiness.

Key challenges included:

• Lack of formal security documentation and policies
  
• Limited internal awareness of SOC 2 requirements
  
• Concerns about the cost and complexity of certification
  
• Tight timelines due to upcoming client contracts
  

They needed a reliable partner who could guide them through the SOC 2 readiness and certification process without disrupting their daily operations.

ORCWIZ’s Approach

ORCWIZ began with a comprehensive gap assessment to understand the client’s current security controls compared to SOC 2 standards. We followed a structured approach:

1. Gap Analysis & Roadmap – Identified missing controls, processes, and documentation.
   
2. Policy & Procedure Development – Created clear, customized policies aligned with SOC 2 Trust Services Criteria.
   
3. Security Awareness Training – Educated employees to ensure compliance became part of the culture.
   
4. Technical Controls Implementation – Strengthened access management, encryption, and monitoring systems.
   
5. Pre-Audit Readiness – Conducted mock audits to prepare the client for the official SOC 2 audit process.
   

Throughout the engagement, ORCWIZ maintained cost efficiency by tailoring solutions to the client’s existing infrastructure, ensuring they did not overspend on unnecessary tools.

The Results

Within three months, the client successfully achieved SOC 2 Type II. The results were transformative:

• Improved client trust – SOC 2 certification became a powerful sales differentiator.
  
• Enhanced internal security culture – Employees became proactive about data protection.
  
• Scalable security framework – The company could now expand securely without re-inventing processes.
  

Client Testimonial

“We were under immense pressure to meet a three-month SOC 2 deadline without any in-house compliance expertise. Orcwiz not only helped us meet that deadline, but also turned a high-stress challenge into a collaborative, structured, and ultimately successful experience. Their team became an integral part of ours. We couldn’t have done it without them and we’re now happy to call them our long-term compliance partner.” – Head of Documentation

Why SOC 2 Matters for Bangladeshi IT Companies

For Bangladeshi IT and BPO service providers targeting the U.S. market, SOC 2 certification is often a minimum requirement. It demonstrates a commitment to protecting sensitive data, meeting compliance standards, and operating with integrity. Without it, even technically strong companies risk losing opportunities to competitors.

How ORCWIZ Can Help You

At ORCWIZ, we specialize in guiding IT, BPO, and financial service companies in Bangladesh through SOC 2, ISO 27001, HIPAA, and other compliance frameworks. Our hands-on, affordable approach ensures that even growing firms can achieve global certifications without unnecessary complexity.